Warranty
At CuddoBaby, we stand behind the quality of our products and are committed to your satisfaction. Our baby bouncer comes with a 1-year limited warranty on accessories, ensuring you receive reliable and durable components for your little one’s comfort and safety.
Warranty Coverage
Our warranty covers any defects in materials or workmanship for accessories included with the baby bouncer for a period of 1 year from the original date of purchase. Accessories include:
- Detachable trays
- Toy bars and toys
- Footrests and padal piano toy
- Covers and padding
What’s Not Covered
- Normal wear and tear from regular use
- Damage caused by misuse, improper assembly, or unauthorized modifications
- Accidents, neglect, or exposure to extreme conditions (e.g., moisture, excessive heat)
- Product purchased from unauthorized sellers
How to Make a Warranty Claim
- Contact Us: Email info@cuddobaby.com with your order details, proof of purchase, and a description of the issue.
- Provide Photos: Attach photos or videos of the defect to help us assess the problem quickly.
- Resolution: If your claim is approved, we will repair or replace the defective accessory at no cost to you. In cases where the part is no longer available, we may offer an alternative solution.
We are committed to ensuring your experience with CuddoBaby is smooth and worry-free. If you have any questions about the warranty or need assistance, please contact us at info@cuddobaby.com.
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Where Love Grows Every Cuddle